I was very excited to receive my shiny new Dell XPS 13 – 9343 recently. This system had it all – sleek new design, nearly bezel-free screen, paper thin and light. However, one of the biggest issues of this laptop that make it nearly unusable is the buggy touchpad! Moving your finger slightly does not register… Read more
Hardware
IT Support – Network Planning, Security, Uptime
IT Support is often an understaffed division in many companies, but there’s no questioning the growing industry. Businesses today are recognizing that efficient IT Support is one of the biggest keys to not only achieving success but sustaining it as well. The ever changing landscape of technology powers the need for today’s corporation to stay… Read more
What Does the Backdrops Update on Chromecast do?

With so many different plug and play devices for your television these days, they are all coming out with updates frequently that offer amazing features that we always were hoping to have. This includes the always-evolving Chromecast; recently updating with a cool feature called backdrops. You may be thinking, “What does the backdrops features on… Read more
Back to School – Which Device is best for Students
With the school year back in full swing, you may be trying to decide which device would be best for your student going back to school for their study’s. With a new season means tons of new devices to choose from and can be really hard to make the right choice. There is so much… Read more
Solved! MSI A6200 (CR620) Webcam Not Found in Windows 7
I purchased a MSI A6200 (CR620) Laptop several years ago at an unbeatable Black Friday deal at Office Depot. It ran well for quite some time until Windows became bloated and ran poorly. I decided to format the hard drive and install a fresh copy of Windows 7 (32-bit). Everything went smoothly until I tried… Read more
How To Upgrade Quantum SDLT Drive Firmware
As you know, upgrading Tape Drive firmware can be a big pain. Fortunately, Quantum has a quick and easy way to do it using a Windows application. The only thing you need is a Windows host that is on the same SAN as the tape drive you want to upgrade! So here’s how to upgrade… Read more
IP Power 9258 Serial connection settings (Hyperterminal)
This article will show you what settings are needed in order to make a serial port connection from your PC to a IP Power 9258. I spent a couple hours trying to figure this out, so hopefully this will save you some time! Connect the appropriate RS232 serial cable from your PC to the IP… Read more
How to reset password on Brocade Silkworm switches
This article will show you how to reset the passwords for all accounts (root, admin, etc) on a Brocade Silkworm switch. This method has been successfully tested on a Silkworm 3800. But before you go through these steps, first try these passwords for the ‘root’ and ‘admin’ accounts: fibranne fibreanne password default If none of… Read more